Turn your existing customers into a profit engine - on autopilot.
loovo.ai is your autonomous retail brain. We find the right moment, the right incentive, the right message and the right channel to engage your customers personally and on autopilot to maximize your profit.
- ~25%
- Revenue lift
- 5×
- Lower CAC
- ~50%
- More engagement
Moment detected · 14:32 SGT
Repeat buyer browsed linen edit 3x this week - send 5% loyalty boost via WhatsApp.
The SME retailer profit hole
80–100% of your marketing budget is chasing strangers.
Existing customers - the ones who already love you - are getting the same generic email everyone else gets. That's the profit hole.
98% of blasts are noise
Generic discounts shave margin off customers who would have bought anyway.
By the time you act, the moment is gone
Retention needs a specialist team - most SMEs don't have one.
Data is trapped
CRM, POS and e-commerce silos make personalisation theoretical, not real.
How it works
A system of action, not another dashboard.
loovo.ai runs a squad of autonomous agents that find the moment, choose the mechanic and send the message - so your team stays lean and your margin stays intact.
- 01
Connect
Create your personalized loovo.ai workspace in less than a minute and then self connect all your data. No integration team needed.
- 02
Persona
We build a dynamic and anonymized view of each of your shoppers including behavior, sentiment and motivations.
- 03
Moment
Your loovo "agents" are continuously scanning for moments or opportunities where an incentive, message or nudge can be used to drive conversion and customer "love".
- 04
Action
Your loovo brain picks the right incentive, creates the right personalized message, finds the optimal channel to engage and uses your existing channels to send (automatically or with your approval).
- 05
Outcome
Every action is attributed. Margin protected and optimized. Impact measured and shared. Your loovo brain continues to learn and improve. Customer love created.
Who it's for
Built for retailers
We work with retail founders and marketing leaders in e-commerce and interested in growing revenue, engagement and more brand love from your existing customers - without having to spend on internal or external expertise, spend valuable capital on expensive loyalty infrastructure or take time away from your marketing resource focusing on customer acquisition. Examples of retail verticals and value include:
Fashion
Drop-driven assortments, repeat buyers, seasonal restocks. Move inventory without slashing price.
Beauty
Replenishment cycles, sample-to-full-size journeys, loyalty tiers that actually drive repeat.
Home & Furnishings
Long consideration windows, cross-sell across rooms, post-purchase care that builds LTV.
Outcomes
A profit centre, not a cost line.
- Revenue
- ~25% incremental lift from existing customers
- CAC
- Up to 5× reduction vs. paid acquisition
- Engagement
- ~50% uplift in opens, clicks and repeat visits
- Margin
- Rewards only fired when they justify the lift
- Team
- Runs with under 1 FTE of marketing time
Get in touch
See what loovo.ai could do for your brand.
Tell us a little about you and we'll send a tailored walkthrough - usually within one business day.